Dont miss this Forbes article that quotes Monisha about how to improve communication in the age of Facebook, Twitter, and emails.
HOW EFFECTIVE COMMUNICATION CAN HELP YOU
Hi, I’m Monisha!
I founded Dynamic Speaking after seeing a real need for better communication in virtually all aspects of work and life. Great communication can turn a good idea into into a brilliant success story; but poor communication skills can stifle even the best idea. Below is an outline of problems related to ineffective communication, the real benefits of turning that into effective communication, and ideas of how coaching can help you.
PROBLEMS THAT STEM FROM INEFFECTIVE COMMUNICATION
Having worked in a wide range of industries including strategy consulting, international development, and politics, I’ve seen first-hand how ineffective communication hinders success.
- With individuals – it can stunt self-confidence, personal growth and upward mobility.
- With teams – it can lead to mistrust, passive-aggressive behavior and damaged morale.
- With businesses and organizations – it can result in less transparency, reduced productivity, and lower revenues.
If you notice any of these problems at work, it is possible that poor communication is the underlying culprit.
BENEFITS OF EFFECTIVE COMMUNICATION
Effective communication can make a tremendous positive impact on your business. Communication can boost productivity, increase transparency, improve morale, grow sales, enhance client satisfaction, and yes, even raise your bottom line. Sometimes it is hard to believe that something as seemingly simple as communication – a skill we use every day – is the key differentiating factor between success and mediocrity.
However, with great communication, you can change interpersonal relationship dynamics and turn around a dysfunctional team into a high-performing one. By learning how to connect with your audience, you can successfully pitch your idea to potential investors or clients. And understanding your customers’ needs will help you design a better product or service.
YOUR COMMUNICATION STYLE
Many of us believe that our own communication, while not perfect, is “good enough”. When we encounter miscommunication or conflict, our knee-jerk reaction is often to think that the other person simply did not understand our message. However, it is equally likely that we did not put the message in our audience’s language. Since we can’t control how others listen, we have to focus on adapting our own communication style to reach them.
Consider this: as babies, we cry when we are hungry. As we become children, we learn that we should verbalize the words, “I’m hungry,” instead of wailing uncontrollably. As we grow up, we subconsciously pick up a mishmash of language, tone, volume, emotion and habits from the people around us. By the time we are adults, we have developed our own “unique” communication style. The problem is, everyone else has developed his or her own unique style too. When these styles clash or bypass one another, we end up with miscommunication, conflict or resentment.
Feeling like your voice is unheard, constantly repeating yourself, or not seeing the results you asked for are common indicators that communication has gone awry.
HOW COMMUNICATIONS COACHING CAN HELP
Communications coaching can help you in three major ways. First, a communications coach helps you understand different styles of speaking, hearing and listening, and teaches you techniques for connecting with your audience. Second, many of us have a tendency to be either overconfident or hypercritical of our own communication abilities, so a coach offers perspective that is easy to miss when you are “in the moment.” Lastly, a coach helps you develop your skills as well as your confidence so that you, too, can become a dynamic speaker.
A message sent is meaningless if it is not received. Don’t let your message go unheard. Talk to a communications coach today!